Post by sinthiya007 on Nov 4, 2024 5:52:31 GMT -5
Today we'll talk about how Amazon checks invoices. So that you understand that we know exactly what we're talking about, I'll tell you a little about how we know this.
Over 4 years of working on unbanning on page seo service banned sellers, we have acquired a considerable number of connections, including within Amazon itself. I will not bore you with long stories, let's get straight to the point, just know that this information is not made up by us, but corresponds to reality.
So, when Amazon asks you for an invoice, you need to understand that there are different departments that are studying your case. They act strictly according to the instructions, which are called SOP – standard operating procedure. The first department checks your invoice for format, content and authenticity.
Checking invoices for validity
Acceptable extension formats: JPEG, PDF, JFIF, TIFF, TIF, PNG, GIF, XLS, XLSX
If the invoice is presented as a link to a third-party source, such as: Google Drive, Dropbox, LinkedIn, Azure, etc., the invoice will be rejected due to an invalid source.
Next comes the verification of the acceptable type of invoice.
Handwritten. Oddly enough, despite the fact that according to the instructions this type of invoice is considered unacceptable, it is still an exception from the list, as it will be sent to the supplier authentication team. That's all the exceptions, Amazon will definitely not accept the following types of invoices:
Proforma invoice (pre-payment invoice)
PayPal invoice
TaoBao invoice
Aliexpress invoice
1688 invoice
Alibaba invoice
We've dealt with the unacceptable ones, now let's figure out what kind of invoices Amazon wants to see from you.
Standard invoice – a paid invoice from a small, medium and large business. Such an invoice is immediately sent for further verification and is the most problem-free type.
Commercial invoice – customs document. If the shipper is also the supplier, then everything is fine and the invoice goes for further verification, if not, the invoice will not be accepted.
Retail receipts – retail purchase (not suitable in all cases). Checked for quantity of goods, must cover 90% of units sold for the requested ASIN/s over the last 12 months, or the number of such invoices in total must give such indicators.
Order confirmation – a screen confirming the order on the website. Similarly, retail receipts should cover 90% of the units sold, the purchase date should correspond to the deadlines at least a week earlier than the date of the first order.
Liquidation invoice – an invoice from liquidation warehouses. Here it is perhaps worth making a remark that invoices from liquidations are suitable only if they contain an actual list of goods. Often, liquidation warehouses simply indicate the brand and number of boxes in the invoice, without indicating the SKU names.
Verification of the authenticity and content of the invoice
Once the format and type of the invoice have been accepted, its content is checked:
First of all, contact details are verified. The name and contact information must match those specified in the SC.
It must meet the minimum delivery date (on FBA) and also include a verifiable ASIN/s
The invoice quantity must cover 90% of the seller's ASIN between the invoice date and the minimum EDD of the order that is the cause of the complaint.
Match the correct country version. For example, for electronics, only the US standard or the international standard.
For perfumes and part of the topical category, goods from the EU, the invoice must be included in the EEA (European Economic Area)
After the invoice has been verified for format, type and content, it is transferred to the department, which checks it for authenticity .
Over 4 years of working on unbanning on page seo service banned sellers, we have acquired a considerable number of connections, including within Amazon itself. I will not bore you with long stories, let's get straight to the point, just know that this information is not made up by us, but corresponds to reality.
So, when Amazon asks you for an invoice, you need to understand that there are different departments that are studying your case. They act strictly according to the instructions, which are called SOP – standard operating procedure. The first department checks your invoice for format, content and authenticity.
Checking invoices for validity
Acceptable extension formats: JPEG, PDF, JFIF, TIFF, TIF, PNG, GIF, XLS, XLSX
If the invoice is presented as a link to a third-party source, such as: Google Drive, Dropbox, LinkedIn, Azure, etc., the invoice will be rejected due to an invalid source.
Next comes the verification of the acceptable type of invoice.
Handwritten. Oddly enough, despite the fact that according to the instructions this type of invoice is considered unacceptable, it is still an exception from the list, as it will be sent to the supplier authentication team. That's all the exceptions, Amazon will definitely not accept the following types of invoices:
Proforma invoice (pre-payment invoice)
PayPal invoice
TaoBao invoice
Aliexpress invoice
1688 invoice
Alibaba invoice
We've dealt with the unacceptable ones, now let's figure out what kind of invoices Amazon wants to see from you.
Standard invoice – a paid invoice from a small, medium and large business. Such an invoice is immediately sent for further verification and is the most problem-free type.
Commercial invoice – customs document. If the shipper is also the supplier, then everything is fine and the invoice goes for further verification, if not, the invoice will not be accepted.
Retail receipts – retail purchase (not suitable in all cases). Checked for quantity of goods, must cover 90% of units sold for the requested ASIN/s over the last 12 months, or the number of such invoices in total must give such indicators.
Order confirmation – a screen confirming the order on the website. Similarly, retail receipts should cover 90% of the units sold, the purchase date should correspond to the deadlines at least a week earlier than the date of the first order.
Liquidation invoice – an invoice from liquidation warehouses. Here it is perhaps worth making a remark that invoices from liquidations are suitable only if they contain an actual list of goods. Often, liquidation warehouses simply indicate the brand and number of boxes in the invoice, without indicating the SKU names.
Verification of the authenticity and content of the invoice
Once the format and type of the invoice have been accepted, its content is checked:
First of all, contact details are verified. The name and contact information must match those specified in the SC.
It must meet the minimum delivery date (on FBA) and also include a verifiable ASIN/s
The invoice quantity must cover 90% of the seller's ASIN between the invoice date and the minimum EDD of the order that is the cause of the complaint.
Match the correct country version. For example, for electronics, only the US standard or the international standard.
For perfumes and part of the topical category, goods from the EU, the invoice must be included in the EEA (European Economic Area)
After the invoice has been verified for format, type and content, it is transferred to the department, which checks it for authenticity .